How to reset a password and resend a welcome email to parents

    in Admin Dashboard

    Resetting parent passwords and resending welcome emails is easy, and ensures parents are able to access their accounts.

    • Step-by-Step Instructions
    Go to Admin Dashboard.

    Find Parents in the drop down list.

    To reset a parent’s password, click Reset Password.  A window will pop up confirming this action.

    To resend a parent’s username and a temporary password, click Resend Welcome Email.  A window will pop up confirming this action.

    • User Permissions Required For This Guide
    Administrator Only

    1